Complimentary Coaching Service

Complimentary Coaching Service

A copy of these Terms and Conditions is available at the time of booking. For any enquiries, please contact us.

Terms & Conditions of Your Booking

The Introductory Career Coaching Session (“the Session”) is a limited, no-cost offer provided by The Global Assistant Online, a registered brand of 60ZONE Pty Ltd. These terms govern the coaching activities delivered by representatives of 60ZONE Pty Ltd across any of its registered brands.

By booking an Introductory Complimentary Coaching Session, you confirm that you understand and agree to the following:

  1. One-Time Introductory Offer
    This is a one-time, complimentary 45-minute coaching session. No further complimentary sessions will be provided. Any ongoing coaching or follow-up sessions will be subject to standard pricing.

  2. Pre-Session Questionnaire Requirement
    Completion of the pre-session questionnaire is mandatory as part of the booking process. Your session will not be scheduled unless this step is completed. The form is automatically submitted to your Coach upon completion. If the submission is incomplete or lacks sufficient detail, The Global Assistant Online reserves the right to cancel or decline the booking.

  3. Confidentiality
    All information shared during the session is confidential. You agree not to disclose or reproduce any tools, resources, or intellectual property shared by the Coach during the session.

  4. Booking Responsibility
    You are responsible for initiating your session booking using the online calendar link provided.

  5. Cancellation & No-Shows
    Last-minute cancellations or failure to attend the session will result in forfeiture of this offer.

  6. Minimum Notice
    A minimum of 24 hours’ notice is required for cancellations or rescheduling.

  7. One-Time Reschedule Limit
    Only one (1) rescheduling opportunity will be granted for this session. If you fail to attend the rescheduled appointment, the offer is forfeited, and further booking may be declined.

  8. Coach-Initiated Rescheduling
    If the Coach initiates a request to reschedule, you will retain the right to reschedule your session, provided you have not already done so.

  9. Participation Requirements
    The Coach may use various coaching styles and strategies during the session. You agree to participate in good faith, respectfully, and answer questions honestly throughout the session.

  10. Use of AI Tools
    We may use Zoom’s AI Companion or other AI tools to generate a confidential session summary for your benefit. This summary is never shared with third parties. You may opt out of this feature at the start of the session.

  11. Limitations of Liability
    While we always act in good faith, outcomes cannot be guaranteed. In the unlikely event of a dispute, our liability is limited to the amount paid for the service (noting that this session is complimentary).

  12. Disclaimer of Responsibility
    60ZONE Pty Ltd, its brands (including The Global Assistant Online), and their representatives (including Coaches), will not be held liable for any personal, financial, or professional decisions or consequences resulting from your participation in this session.

Please Note:

These terms operate in conjunction with our full General Terms & Conditions, which apply to all services and purchases delivered by 60ZONE Pty Ltd and its brands.

Last Update: September 2025
Contact: coaching@theglobalassistant.com