From WFH to the new way of work - making a successful transition

Have you started to make the transition to a new type of workplace? The one with the regularly sanitised offices and the expectation of a hybrid WFH/office set up, perhaps?

The prospect of going back to the office has been a long-awaited moment. Many countries are not yet able to facilitate this transition. Still, in countries like Australia, New Zealand and the United States, to name a few, employees are looking forward to making that change.

This is especially true for the 'eyes and ears’ and the 'right hand' person that is the role of executive support. However, once the transition has been made, the reality can be described as either 'liberating' or 'limiting'.

In a previous blog, the skills needed to thrive in the WFH environment were highlighted. What about the skills required for this transition period? Do your skills address the new dynamic in which executive support services need to be provided?

When much of the executive support skill set is underpinned by a service-oriented mindset, how can you thrive in this new dynamic and keep your service levels best-in-class?

Embarking on a skills self-assessment is an essential step towards adapting to new ways of work. Why is this important? Because what you might have perceived and relied upon as your 'strengths' may no longer be a priority in this new dynamic. SWOT analysis may be seen as old-school, but it is still an effective way to take stock of not only what's working but what skills you might need to draw on or enhance to adapt and evolve your role to the demands of the future workplace.

Extending your skills beyond the perceived framework of executive support professionals is the key to succeed in the new normal. It illustrates the learning and growth mindset that is so valued by organisations. It is also vital when looking to position yourself as a top candidate for the future workplace.

Developing agile communication skills, a collaborative mindset, sharpening virtual collaboration strategies, and effective interpersonal acumen in the COVID era are just some of the skills executive support need to thrive in the new way of work.

No matter your perspective, working remotely will continue to be part of the 'new normal’. The challenge to making it work lies in your approach.

New Zealand Power EA graduate, Vanessa Jacobsen, give us her take on the subject.